Customer Testimonials
Henry and the team were attentive to my “wish list” and helped me get into a beautiful car at the budget I stipulated! Thank you to all involved in my transaction!!!
Henry and the team at Subaru are the best! Kind, considerate & attentive to my wish list! The DGDG customer Service is always five star!!!
From service to sales, the team is top-notch. Very customer-centric. Friendly and respectful of time.
Alexis my rep was great. Low pressure, responsive. Relatively little dealer shenanigans and quick through finance. E-signing speeds things up nicely.
I want to thank Tyler and Mason for their advice, expertise, and genuine appreciation for my vehicle as we setup my service appointment. This service department has made sure my personal requests were granted and appreciated within their capabilities. They made me feel appreciated and not just like another customer. I have done service and other items at Stevens Creek Subaru and I would HIGHLY recommend converting to Capitol Subaru. They have an honest team who makes sure the customer feels appreciated and understood. Further, I want to thank Alexa for setting me up with my loaner and she made ... Read More Yelp - Sep 26, 2026
The techs and service people are great to work with but then the bill comes and the customer has to foot the 3% credit card service fee.... This from a 1/2Billion$ company!!! DGDG owns all the dealerships on the street and they can't make it easier on their customers!
Thank you to Gil and all at Sunnyvale Honda very kind employees, peaceful atmosphere, and will stay with you to answer questions as long as you need
Manny helped me get my dream vehicle. This place was very straight forward and helpful. Would definitely recommend them and will be referring people here! Ask for Manny to help you have your best car buying experience!
I was pre-approved for a car at this dealership and they treated me poorly, and didn’t end up getting the car.
Very friendly and excellent service especially Trinity is awesome 👏
We had a great experience buying our Crosstrek Wilderness at Capitol Subaru. Sam made the entire process easy and low-pressure, answered our questions, and gave us the space to figure out which Crosstrek was right for us. Everything from choosing the car through getting the deal finished felt straightforward and effortless. We’re extremely happy with the Wilderness and really appreciated Sam’s help throughout the process. I’d absolutely recommend working with her.
I got attitude from two of your employees. When I showed them a business card where I had 2 free gas tanks, they talked to me a in doubting manners.
Where are from Sacramento we had a terrible experience with the local Maita Subaru so my daughter called a few places and Richard at this location was wonderful the deal with his boss was Randy also great. they were not commissioned we literally agreed to a price over the phone drove down signed papers for the deal we agreed to over the phone it was already drafted up and could have driven away in 30 minutes but they spent an hour or so talking to us about the vehicle so we knew everything about it before we left. Absolutely hands down ... Read More Google - Sep 16, 2026
I had an amazing experience here! I had previously been searching through dealerships in the area and had not found one I enjoyed working with until now. For my first time buying a car, this was important to me. I worked with Richard to work out a great deal on my 2026 Subaru. He worked with my schedule to pick up the car when I was in the area and was truly a great help. The car was freshly cleaned and shiny as soon as I got there to pick it up. The general sales manager Randy had us walking in ... Read More Google - Sep 16, 2026
The service is fast and convenient. I am very satisfied with the staff and his help to make the service smoothly.
Excellent customer service, communication, and courtesy, really appreciate Andy’s assistance and willingness to answer all our questions
Jerry is a great person to deal with, no pressure no push. Love him
Mason is a fantastic advisor! He kept me informed every step of the way. He was respectful, answered all of the questions I had about the inspection recommendations and didnt make me feel like I was stupid or being taken advantage of because I am a woman. I came in for an oil change and left feeling informed, confident, safe and a customer for life.
Happy with the negotiations- they exceeded my expectations! Over all process was very efficient. Never purchase a vehicle that fast!
great experience buying my camaro quick easy and painless freindly employees.
I had a great experience at Capitol Subaru. I purchased my 2026 Forester premium yesterday. The process was quick and seamless and made my first time buying experience pleasant. Sam Bernal was the salesperson who helped me out. She was attentive and knowledgeable and answered all questions that I had. I am so thankful, because of her I was able to walk out with a great deal and happy with the car I chose. If you're looking for a customer focused and professional dealership, don't hesitate to come down to Capitol Subaru. Sam and the Subaru family will help ... Read More Yelp - Aug 30, 2026
Gabi was very knowledgeable & helpful with the purchase of our vehicle. She made the entire process stress free!
Had a great experience here with everyone that helped us! Sam especially helped us find the exact vehicle we wanted and made sure we were happy every step of the process. 11/10 service, I will definitely return next time I need another Subaru!
Great team helped with all aspects of the purchase. Ended up buying 2 cars; they made it easy, transparent— excellent service. Thank you!
I appreciate most that Tyler understood my frustrations with my car. The reason for 4 stars is it took two appointments to get the problem solved that could have easily been solved in one appointment.
Great service! Quick and professional.
Had a great experience here with everyone that helped us! Sam especially helped us find the exact vehicle we wanted and made sure we were happy every step of the process. 11/10 service, I will definitely return next time I need another Subaru!
Great service, great price, highly recommended
There was miss communication on a pickup and Javi was able to swiftly resolve the issue and help me get my car. He was professional, helpful, and made it happen. I really appreciated his help.
Great sales personnel. Wonderful experience for buying or leasing a car. This was my second car bought at this dealership.
The manager Luis will reply quickly and Chris will help you with passion, but the whole store is too busy or their efficiency is too low. i need to wait for so long to get my lease, contract, etc. done, which is annoying because nobody want to spend that much time in the office.
Great sale and service teams!! I have received support from both departments in a timely matter! Shout out to Tiffany for going above and beyond when I inquired about an EV! Definitely recommend to anyone seeking a car! I am truly grateful for having a reliable and affordable vehicle!
The sales rep was very understanding and patient with me. He was also courteous and was professional.
Javier from the service center helped me. He was very good and helped with everything I needed without issue.
Nathaniel was very helpful and informative. We got everything we wanted for our car.
Professional, friendly, knowledgeable staff, eager to please but not pushy. We'll be returning for our next vehicle, no question.
All staff are extremely welcoming and friendly and without buying pressure! I had a lovely experience.
Yaritza and Derrick were amazing! Kind, friendly, and beyond fair. Just a couple of straight shooters all the way. And the car is great too!
Yaritza and Derrick really took care of me!!!! Beyond fair deal, excellent and caring customer service. They even brought Mr. Rusty a doggy water bowl and toys!! Thank y'all!
SINCE THE SERVICE DESK AGENT AND THE SERVICE MANAGER TOLD ME WHAT THEY WANTED ME TO WRITE, I WILL NOT RESPOND SINCE THE SURVEY ISNT VALID.
I had just returned from a cruise and was driving home with my daughter when we were involved in a collision on the freeway. I needed a vehicle to get to and from work as I'm a single parent. I contacted my bank and got approved for a loan so my next step was to find a vehicle. That's where I contacted Josh at Capital Subaru and I gave him the details of the loan and what kind of car I needed. Just found me a vehicle within 30 minutes and he drove it back to his dealership and ... Read More Yelp - Jul 21, 2026
Very helpful, and professional. Did a great job keeping me informed and getting me what Customer and technician were excellent. Got great car wash free
Great buying experience. I know I can be a difficult customer to work with, and Francisco was a great help. Definitely recommend if you're in the market for a car. This is my family's 3rd Hyundai from this dealership, and they're always friendly, professional, and helpful.
I came back from a cruise and driving home my daughter and I were in an accident that involved a casino bus. My car was totaled so I jumped into pilot mode and got a loan through my bank and contacted Josh with Capital Subaru to help me find a vehicle. I gave him the parameters and he was able to locate a car suitable for my loan within 30 minutes. When I arrived all staff were friendly and inviting. Josh is an awesome salesman who listens to what you need without feeling like you're in a rush to purchase ... Read More DealerRater - Jul 21, 2026
Bought an Ioniq 5. Sales by Simmon. Excellent experience. No add on, no hidden fee, professional, no pressure easy process. Thanks.
We had a great experience with Damian, the sales rep. He was professional, informative, and not pushy. We appreciated his helpfulness and professionalism.
Great job with informing me about work I needed to have completed on my car. Fair price with my warranty. Service was great every time I needed to have my car services. I Recommend Capital Subaru to all because they are professional and have great customer service skills.
Great service. Easy to talk with staff in the Service Department . My experience has been that the Service reps are genuinely concerned for their customers and to get things done efficiently and with the lease disruption for the customer.
Richard and I exchanged almost 50 emails to negotiate the lease of my Uncharted. He was responsive and transparent throughout the process as we worked on a deal that worked for me. Once we got to the dealership to meet Richard in person, take the car on a test drive, and then into the F&I room with Christian, there wasn't much to talk about or negotiate. Both Richard and Christian were friendly and straightforward. Once all the business was completed, we appreciated getting to know them as people. As long as you do your research and are respectful, ... Read More DealerRater - Jul 13, 2026
People are great and very helpful. Came in for my annual oil change on my Niro plugin HB ended up purchasing a EV 6 got a good price for my Niro trade in.
Side guards falling off, seat covers useless and whoever put them on had dirty hands
Very helpful, and professional. Did a great job keeping me informed and getting me what I needed for my car.
We had an appointment for an “express” oil change. Waited for hours on site with no update. Finally after hours, we left the dealership to wait at home. We had to call AND text to finally get an update - not once did our service advisor reach out to us to let us know about the status. I understand things get backed up, but there was no excuse for lack of communication and updates. I emailed Richard Wade after about the experience and he didn’t bother to reply. Clearly our customer satisfaction didn’t matter.
The Service Department at Capitol Subaru advocates for its customers! Faced with a major repair 5K miles after our warranty expired, the Service Department manager, Rick, and our service agent, Andy, did every thing in their power to minimize our costs and hold Subaru Customer Advocacy accountable. Our Subaru Forester is ready to go another 9 years or more after they completed a miraculous repair!
Wonderful and easy car purchasing experience. Friendly and engaging staff with no pressure to buy
Richard made the process easy and fun. It felt like working with a friend or family member to find me the car I wanted. Christian made the final paperwork quick and easy as well.
I talked to Jerome Rizon on the phone regarding the car I was interested in. We agreed to meet so that I could see the car. When we met, the car had already been sold, but the agency made an effort to find me a car exactly like I want it. I’m very pleased that they work so hard to find me the car and would recommend this dealership to my friends.
MATTHEW AND THE CHECK IN CREW ARE VERY HELPFUL AND GRET TO WORK WITH SALES CREW ARE VERY HELPFUL WHEN I PICKUP MY CAR AFTER HOURS
Very thankful for my experience with Richard Dime (both Richard’s)! Easy from start to finish.
THIS DEALERSHIP CAPITOL SUBARU IS VERY CUSTOMER FRIENDLY AND GENUINELY A PLEASURE TO DEAL WITH AS FAR AS SALES AND SERVICE.
Jaray and Sam made the biggest impressions on us because they were the team members we interacted with the most throughout our car-buying experience.
Jaray's initial impression and his follow-up communication were the main reasons I chose to return to this dealership instead of visiting another location. During our test drive, he was attentive, personable, funny, and incredibly knowledgeable. He never made us feel pressured to make a purchase. Instead, it felt like we were talking with a trusted friend who genuinely wanted to help us find the right vehicle by sharing honest advice and answering all of our ... Read More Google - Jul 3, 2026
THANKS FOR YOUR GREAT SERVICE AND WAS A PLEASURE TO MEET YOU. YOUR PURCHASE WAS VERY STRAIGHTFORWARD, CLEAR, AND HONEST.
The salesman was so knowledgeable and helpful. He answered all my questions. He was very patient. I never felt pushed to make a purchase. When I picked up the car, he went over all of the features so that I felt comfortable driving it home. I felt that he went above and beyond to make sure that I was happy with my new car.
When asked what service I wanted, I said the next scheduled service. You should have all my records. The service guy then proceeded to review the list of items to be included on the next scheduled service. But wait. Since when is sweet smelling orderizers part of a service? He automatically tried to upsell me with overpriced items right from the start. Not nice!
I am a loyal service customer with Capital Subaru. I did not appreciate your service guy trying to upsell me. Trying to sneak it in as if it was a standard service. No other service guy ... Read More DealerRater - Jun 30, 2026
My experience at Capitol Subaru was stellar. Everyone was so helpful and knowledgeable, particularly our salesperson, Trinity. She answered all of our questions about the vehicle and was extremely friendly and helpful. Fantastic experience all around!
Anthony was fantastic, answered all my questions in detail, and went above and beyond to help me out
Regular maintenance for my Crosstrek and as always, a very straight forward, friendly and efficient experience. A very easy 5 star rating.
Tyler was extremely helpful in getting my car diagnosed and repaired quickly under the federal emissions warranty.
The sales team was sincere, fair, and straightforward, l’m very pleased with my purchase.
I took in my car for regular maintenance on a service contract. They were friendly and finished the service in the expected time. I also got updates about my car by text while I waited. Their waiting area is small but comfortable.
I had an excellent time purchasing my vehicle, Dang was amazing he showed me the car and I immediately fell in love. I was also given exceptional service by the used car sales manager Justin. They showed me the ins and out of my purchase and I couldn’t of asked for a better team to help!
Very professional, kind, friendly and honest. No pressure over all very good experience.
We had a nice salesman but the dealership is not equipped to sell electric vehicles. Our Trailseeker did not have adequate charge so we had to drive 60 miles home at night then 60 miles back to pick up our Trailseeker the next day. After telling us our Outback trade-in was essentially worthless it was odd that we got it "loaned" back to drive for an extra day. Since the process of buying the car took almost 5 hours, that's enough time to charge the car but evidently Capitol Subaru doesn't have enough chargers. Jaray said he would talk ... Read More DealerRater - Jun 26, 2026
Brought my 2021 Ascent in for several repairs, including a CVT transmission seal, oil pan reseal, and sunroof glass replacement. Anthony Corral was fantastic — he went above and beyond by working with Subaru of America to secure $4,000 in goodwill assistance toward the repair costs, which made a significant difference. The work was thorough and completed on time. Really appreciated Anthony's advocacy and communication throughout the process. Capitol Subaru has earned my continued business.
I brought my Crosstrek in complaining of losing tire pressure in the right rear axle tire due to a nail in one of the treads. Previously I called for an estimate and I was given a quote of $45 to repair the puncture. However, Matthew , the service advisor waived the $45 charge and I got a repaired tire. Thank you for the service and the tire was fixed.
The best service experience I have had has always been here at Capitol Subaru. You folks are awesome.
Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you
Service writer carefully considered information regarding an intermittent problem and the service team did thorough diagnosis to solve the issue. Intermittent problems can be the bane of any technician’s existence so the hard work of figuring out the root issue is highly appreciated.